Individual member issues, or casework, are an important part of what unions do for their members. While this work can be rewarding, it can also be complex, dealing with members when they are vulnerable, and drawing organisers away from their core work of organising.
This new 2-day course looks at the employment relations dispute resolution system from principles, the legal framework, and from the beginning of a workplace issue, through a disciplinary, personal grievance, mediation, and up to the Employment Relations Authority. This course is aimed at organisers who are new to the movement or would just like to get better at representing their members through casework.